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1. OPEN SHARED CONTACTS OUTLOOK 2016 MAC FULL
2. OPEN SHARED CONTACTS OUTLOOK 2016 MAC WINDOWS

Open Control Panel and ensure in the View By drop down list at the top of the window is set for Small Icons to display the full contents of the Control Panel.Ĭlick on the Mail (32-bit) link to open the Mail Setup of Outlook.

OPEN SHARED CONTACTS OUTLOOK 2016 MAC WINDOWS

Now that we've done that, close Outlook and any email windows you have open. I have tested this and can confirm this rectified preventing the change applying permanently to the OST file.įirstly, we need to disable the the indexing on Outlook by going to File > Options > Search and the click Indexing Options.

Thanks to NoUfixItForMe in the comments below for his/her contribution. Some of these applications will prevent the changes to the OST file we'll need to do later on in this tutorial. You've even tried to delete your profile and re-create it and still the problem persists.īefore we start the rectification process, please ensure you have killed off your instance of Teams, Skype and any other Office application for good measure through Task Manager. The verge of lodging a support request with MS which I was dreading as it would have been a very convoluted process trying to explain what was happeningĪnd everything I had tried already to fix the issue.You discover that the search function in Outlook returns no results when searching a shared mailbox, yet it works fine in your primary mailbox. I'm not sure what actuallyįixed it, probably changing the email service setting or maybe a combination ofīoth but at least it's working now and my IT reputation is restored. Workstation the problem now seems to be resolved. Upon re-launching Outlook on the affected user's GSuite which was the mail service used prior to migrating to MS365 so I deletedĪll those entries as well. Zone entries and found multiple MX & other entries still relating to Google This to Automatically Detect Configuration. Zone Manager but this time I logged into the domain's cPanel and lo &īehold the Email Routing configuration was set to 'Local Mail Exchanger'. Previously I had only checked the DNS settings in the domain hosting console's Read SpiceyUser's entry regarding the website hosting company's email service. I tried pretty much everything on this post as well until I It worked for several days before failing but this time nothing would fix itĪnd it wouldn't work even for a short time any more. Windows user profile and tried it there with the same result but only this time I created a new Outlook profileĪnd again it would work for a time until it didn't. Outlook would work for a time, until it didn't. Mentioned it did work for a short time until it didn't. IĬhecked he had full permissions assigned just like every other user and as Other times several hours) he started getting the 'You don't have permission toĬreate an entry in this folder' error when trying to create new appointments. After some time (sometimes a few minutes, Particular user who despite implementing the workaround had issues actually Workaround, not a solution but I could live with it had it not been for one Why the disappearing thing still occurred as it wasn't right. The other remained so at least they were able to keep working but it bugged me Of the shared mailbox but after about 30 seconds 1 would disappear as usual but Upon launching Outlook this would display 2 instances Which was fixed by adding the mailbox in the additional Mailboxes area of

I had several users with the disappearing shared mailbox issue This was an issue I had struggled with for weeks until I

I'm sure I've tried some other things, but cant think of them. Created a new shared mailbox to confirm it wasn't an issue with the current mailboxes, still doesn't show upĪt one point, one of the shared mailboxes populated for longer than 15 seconds and I was able to work in it, but as soon as I restarted Outlook it disappeared again.Microsoft support had me change some registries on my computer, not sure all the registries they changed (doubt it was that as the issue occurs on more than 1 machine).Confirmed autodiscover added to the nameservers.Running the Microsoft Support & Recover Assistant tool.I'm not sure if the tool was the main cause as we also made some nameserver adjustments the week before, but no one else in the office is having the issue. I open Outlook, I see the shared mailboxes, then after it finishes opening, the shared mailboxes disappear. Now I have 3 machines including the one I used the tool on that have disappearing shared mailboxes after about 15 seconds after opening Outlook. I was setting up some new systems and was having an issue with the auto setup (An error occurred, please try again), so I used a tool by Microsoft that fixed the issue. About 4 hours on the phone with Microsoft with no resolution.